COST AND TIMINGS
UK Mainland.
We offer free delivery for all orders across all UK Mainlands.
UK Mainland (Usually 2-3 days)
UK Next Working Day Delivery (Orders placed before 2pm) £7.49
Highlands & Offshore UK.
For items being delivered to the Highlands and Offshore regions of the UK, we use Royal Mail 48hr tracked service, our postage charges are:
Highlands & Offshore UK (Royal Mail 48 Tracked) £3.49
Rest of the World.
We are working really hard to get our products to all our customers across the globe, we use a network of couriers to help us get to you, charges for the following countries are below
Delivery dates are only estimating, and Body Union does not guarantee delivery within any such time and shall not be liable for any delay in delivery or performance.
PAYMENT
We can process payments from MasterCard, Visa and PayPal.
All prices on our website are in £ sterling and include UK VAT at 20%. Prices quoted over the phone may differ from those shown on our website. Read our Terms and Conditions for more details.
Body Union applies the highest business security standards, adopting HTTPS pages (secure and encrypted pages) where necessary. We recognise the importance of security regarding credit card information you send us over the Internet, and we take all the necessary precautions to protect our customers’ personal information and to store it securely. We check your payment card when we receive your order. Payment is deducted when the order is dispatched. You are able to correct errors on your order up to the point of the final page of our ordering process. Sensitive information that is transmitted to us online is encrypted and transmitted to us securely. In addition, access to all our users’ information, not just the sensitive information mentioned above, is restricted. Finally, the servers on which we store personally identifiable information are kept in a secure environment.
REFUNDS & RETURNS
As a consumer, you have the right to withdraw from the purchase of an item within 14 (fourteen) days after the date the item is delivered. This applies to all items which are offered and purchased on this website. To withdraw from a purchase, you must notify us by letter, fax or email to arrange the collection of the item. There is no need to give any reason for the withdrawal however to exercise your right of withdrawal you must return the item in the same condition in which it was delivered to you within a 14 day period after giving notice.
Please note that you are liable for the delivery costs of returning the item to us. Please send any request for withdrawal, with your details, to the following address:
Body Union Limited
85 Great Portland Street, London, England, W1W 7LT
Email: contact@body-union.com
If the withdrawal is made in the above manner, the purchase contract for the item is cancelled and we shall refund your money within 28 (twenty-eight) days from your notice. The only exception would be if you have used the item excessively or improperly, i.e. not just tested if it is right for the intended purposes; in such a case you have to pay the loss value of the item and the shipping costs.
We would give you a full refund of the return charge if you had to return the goods because of our mistake. These terms do not affect your legal statutory rights.